FREQUENTLY ASKED QUESTIONS (FAQs)
What am I permitted to wear in the swimming area?
The pool area is exclusively accessible to people in swimsuits, without T-shirts or other objects, bags and personal belongings must remain in the changing room. Lockers are provided for this purpose, please bring a padlock.
How do I dress a baby for swimming lessons?
The baby must have a waterproof diaper (Migros). In the changing rooms, the companion undresses last and dresses first (he may sweat, but not the baby!). Coats, jackets and hats will only be put on in the entrance hall, before leaving the building.
What should I bring to classes?
Street clothing is strictly prohibited in the swimming pool area, swimwear (swim briefs or trunks for men, 1-piece or 2-piece for women) is mandatory. Special clothing, long or short, marking a cultural or religious difference, is prohibited in the pools and within the perimeter of the footbaths (pool area). Bermuda shorts longer than mid-thigh are prohibited)
How do I book a swimming session?
To book a swimming lesson, click on the Book now button above and on the Services page, select your participant's age group. Next, select the required course, click on the Book button and enter you details You will then be able to check out and pay for your swimming course.
What payment methods do you accept?
We accept credit cards and debit cards for online payments.
How do I reset my password?
To reset your password, go to the login page and click on the "Forgot Password" link. Follow the instructions to reset your password.